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Smart Hands IT Support Services

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Smart Hands IT Support Services

Nationwide On-Site IT Support
Anytime, Anywhere

Install your digital signages with ease and confidence! Let our team offer your customers seamless integration across your business.
  • Technicians On-Site Within 48 Hrs 
  • Quick & Easy Dispatch Process
  • Reliable & Certified Technicians
  • Get Projects Done On Time & On Budget
  • Complete  US & Canada Coverage
Star ratings

Tommy Riggins

Channel Manager

It has been a pleasure working with Ilya and the team at All IT Supported over the last two years. These guys are smart, committed, and reliable. I suggest you give them a call if you are looking for IT support in Boston.

Star ratings

4.9/5.0 CUSTOMER SATISFACTION SCORE

Let us know what you need

Our project manager will get back to you within

15 minutes

Your information and data is safe with us

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Nationwide On-Site IT Support
Anytime, Anywhere

Let us know what you need

Our project manager will get back to you within

15 minutes

Your information and data is safe with us

  • Technicians On-Site 
    Within 48 Hrs 
  • Quick & Easy
     Dispatch Process
  • Reliable & Certified 
    Technicians
  • Get Projects Done
     On Time & On Budget
  • Complete
      US & Canada Coverage
Star ratings

Tommy Riggins

Channel Manager

It has been a pleasure working with Ilya and the team at All IT Supported over the last two years. These guys are smart, committed, and reliable. I suggest you give them a call if you are looking for IT support in Boston.

Trusted by businesses of all sizes

Marriot
all pro
amazon
First southwest
wendys
ubuntu
dollar self storage

Your Onsite IT Team, Anywhere, Anytime

When your business requires quick, hands-on IT support, our Smart Hands service offers expert, onsite assistance to handle immediate needs. Whether it’s troubleshooting, equipment installations, or network configurations, our certified technicians act as your extended IT team, ready to respond when you need us most.

With ALL IT Supported’s Smart Hands, you’ll have a reliable partner to ensure smooth operations, resolve critical IT issues, and provide guidance—no matter where your business is located.

How Our Smart Hands Service Works

Our Smart Hands service gives your internal IT team the support they need, when they need it. Whether you’re facing an unexpected issue or need additional hands for larger projects, we’re here to help.

  • Onsite Troubleshooting & Repairs: We deploy our certified technicians to your site to resolve issues quickly, minimizing downtime.
  • Hardware & Network Installation: Need help setting up new equipment? Our experts handle installation and configuration to ensure everything runs seamlessly.
  • Remote Support Coordination: Even when you don’t need us onsite, we coordinate with your team remotely, offering real-time guidance and support.

Our network of over 15,000 technicians nationwide ensures we have experts ready to assist at any location, any time.

Why Choose ALL IT Supported's Smart Hands Service?

Hands-On IT Support, Tailored to Your Needs

Our Smart Hands service is designed to be flexible and scalable, ensuring your IT infrastructure is always optimized for success. Whether you’re expanding into new locations or managing upgrades, we provide the technical expertise you need.

  • Flexible & On-Demand Support: From urgent IT issues to planned installations, our technicians are available whenever you need them.
  • Expert Troubleshooting & Repairs: Reduce downtime and ensure seamless operations with fast, effective onsite support.
  • Nationwide Coverage: No matter where your business operates, we provide the same high-quality service at every location.

Your IT Infrastructure, Backed by Certified Experts

Keep Your Business Running Smoothly

When IT issues arise, having access to trusted technicians makes all the difference. With Smart Hands, you can maintain control over your IT environment, while benefiting from the expertise and hands-on support of experienced professionals. We ensure your systems stay online, your hardware is up-to-date, and your networks are optimized.

Services We Offer

End User Support

On-site troubleshooting for device and connectivity issues, ensuring minimal downtime.

MACD (Moves, Adds, Changes, Decommission)

Efficient handling of device moves, installations, reconfigurations, and decommissions.

Network Hardware Installation

Setup and configuration of routers, switches, and other network components.

New Technology Rollouts

Deployment of new technology systems across your sites.

Rack & Stack

Precise mounting and cabling of servers and network equipment in data centers.

Hardware Upgrades

Installation of updated components for improved system performance.

Virus and Spyware Removal

Comprehensive removal of malicious software to secure devices.

New Site Buildouts

Complete IT setup for new facilities or branch locations.

Wireless Site Surveys

Assessment of wireless coverage to optimize network performance.

VOIP Phone Installation

Installation and setup of VOIP systems for seamless communication.

Wireless Access Point Installation

Setup of WAPs for secure and widespread connectivity.

Network Cable Installations or Modifications

Structured cabling to support network expansion and modifications.

Staff Augmentation

Supplementing your team with skilled IT professionals on demand.

IT Asset Decommission

Safe removal and disposal of outdated IT equipment.

Office Moves / Closures

Full IT support for relocating or closing office spaces.

T1, PRI, DEMARC Extensions & Circuit Turn-ups

Setup and extension of T1/PRI lines and activation of circuits for new or relocated services.
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Responsive IT Support That Keeps You Running

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Our clients trust us to deliver

Here’s what they’re saying

Eric Roberge

Eric Roberge

Founder of Beyond Your Hammock

All IT is committed to providing high quality service. Ilya goes above and beyond for his clients and, as a business owner, I appreciate that kind of support. I don’t have to track the pr…

Tommy Riggins

Tommy Riggins

Channel Manager at Dynamic Quest

When Dynamic Quest expanded into the Southeast, one of our strategies was to limit geographic limitations and resource constraints. All IT has filled both those strategies and more importantly helped Dynamic Quest provide great customer service to our clients. The reviews from our clients has been consistently positive and your team is always willing to go the extra mile to meet our clients need. Thank you and look forward to a long and mutually beneficial partnership!

Simon Lara

Simon Lara

Vice President of Technology at SPS PoolCare

Although Thrive Pet Healthcare has world a class Technology Service Desk, we needed a nationwide provider of local technicians to augment our remote support capabilities. All IT has…

Still not sure?

Frequently Asked Questions

What is your coverage area?

We cover the entire continental United States, Canada, Hawaii, and Puerto Rico.

In rural areas, our contracts account for extended travel times. We’ve successfully dispatched technicians who have traveled 2-3 hours each way to service remote locations.

All our technicians are A+ and Network+ certified (or equivalent) and have completed 50 service calls before joining us. They also undergo thorough background and reference checks, ensuring both technical expertise and trustworthiness.

All of our field technicians are 1099 contractors.

Yes, we have a $1 million policy that includes worker’s compensation, general liability, and errors & omissions coverage.

Our guaranteed response time is 10×5 NBD, meaning we respond to incidents within 10 hours per day, 5 days a week, and ensure next business day onsite arrival.

Each client is provided login access to our portal for submitting service tickets. You can also email support, call our 1-800 number, or reach out to a team member directly.

Yes, you can assign a specific technician to a site. If they are unavailable, backup technicians in the area will respond. For non-urgent tickets, you can schedule your primary technician for their next available time slot.

Yes, many of our services are ‘white label,’ and our technicians can represent your brand without displaying any other logos or company insignia. We ensure a seamless experience for your clients, aligning with your brand’s image.

Yes, we offer recurring site visits by the same technician, with options for weekly, bi-weekly, or monthly scheduled support.

We use ConnectWise, a leading ticketing system, and can provide accounts for your staff members to access and manage tickets.

No, we are not a traditional managed IT provider. We don’t take ownership of your environment or store private data like passwords. We’re simply an extension of your remote helpdesk and do not require agent installations on end-user PCs.

Yes, we can provide training to our technicians on your unique systems, as long as it’s discussed and agreed upon prior to the start of the project.

Give us the basics of what you need and we’ll get back to you ASAP!

Submit your details for immediate tech support.

Star ratings

4.9/5.0 CUSTOMER SATISFACTION SCORE

Want to talk to a real person, right away? No problem.

Call us

Let us know what you need

Our project manager will get back to you within

15 minutes

Your information and data is safe with us

All I.T. is a USA-based it field services company that services multi site companies and managed service providers

(617) 379-3754

sales@allitsupported.com

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All I.T. is a USA-based it field services company that services multi site companies and managed service providers